Autopilot for property maintenance

If planes have autopilot,
why can't your property?

QED Labs puts maintenance on autopilot for UK property managers: triaging resident issues, dispatching contractors, chasing updates, and escalating only when human judgement is actually needed.

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Autopilot in action

See what property maintenance on autopilot looks like

qed autopilot ยท live run
complete
ScopeIn-flat
PriorityUrgent
OwnerLettings manager
RiskCompliance
Step 0 / 11
Why autopilot works

Built for the messy reality of property operations

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Fully agentic

No rigid workflows. The agent reasons about each job independently, choosing from a toolset to find the best resolution path.

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Historical context

Searches past jobs on the same property and issue type. If it's been solved before, the agent already knows what to do.

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WhatsApp native

Messages residents and contractors directly via WhatsApp. No portals, no logins โ€” just fast, familiar communication.

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Building intelligence

Knows meter locations, access codes, recurring issues, and key contacts for every property in your portfolio.

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Smart escalation

When the agent can't resolve it, it escalates with a full summary of what it tried โ€” so your team picks up with context.

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Gets smarter daily

Every resolved job becomes context for the next one. Your operational knowledge compounds automatically.

Under the hood

How QED Labs works

01

Resident reports an issue via WhatsApp

AI triage classifies the problem, extracts details, and creates a structured job โ€” no forms, no portals.

02

The agent picks up the job

Within seconds, the agent loads full context: property info, past jobs, resident history, and available contractors.

03

It reasons and acts

Using its toolset, the agent searches past resolutions, messages the right people, and drives the job forward step by step.

04

Job resolved โ€” or escalated with context

Most jobs resolve without human input. When they can't, your team gets a full briefing โ€” not a blank ticket.

Stop chasing every repair.
Put maintenance on autopilot.

QED Labs is built for property managers, letting agents, and block managers who want fewer updates to chase and fewer jobs to triage by hand.

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QED Labs โ€” AI-powered property maintenance